These Terms and Conditions (“Terms”) constitute a legally binding agreement between NEXUS GLOBAL EXPORTS (“Nexus Global Exports”, “Company”, “we”, “us” or “our”) and the person or entity accessing, browsing, using the Website, purchasing Products, or availing any Products or Services from the Company (“User”, “Customer”, “you” or “your”).
By accessing, browsing, registering on, placing an Order through, communicating with, or otherwise using the Website, Products or Services of Nexus Global Exports, you acknowledge that you have read, understood and agreed to these Terms and Conditions and agree to be legally bound by them.
These Terms shall apply to all Users, Customers, buyers, purchasers and other persons or entities who access or transact with Nexus Global Exports through the Website or through any other channel, unless specific written terms have been separately agreed between the parties.
If you do not agree to any provision of these Terms, you must immediately discontinue access to and use of the Website and shall not place any Order or otherwise avail any Products or Services from Nexus Global Exports.
By continuing to use the Website or proceeding with any transaction after these Terms have been made available to you, you shall be deemed to have accepted and agreed to these Terms, to the extent permitted by applicable law.
All Products, Services, prices, descriptions, specifications, photographs and other information displayed on the Website shall constitute an “invitation to offer” and shall not, by themselves, constitute a binding offer by Nexus Global Exports.
Any Order placed by a User through the Website shall constitute an “offer” by the User to purchase the relevant Product(s) or Services on the terms specified in the Order and subject to these Terms and Conditions.
Nexus Global Exports reserves the right, at its sole discretion and subject to applicable law, to accept, reject, cancel or partially accept any Order for any legitimate reason, including Product availability, pricing or listing errors, inability to fulfil the Order, payment-related issues, suspected fraudulent activity, regulatory requirements or other circumstances affecting the transaction.
Upon receiving an Order, Nexus Global Exports may send an electronic acknowledgement confirming receipt of the Order to the email address, mobile number or other contact details provided by the User.
Such acknowledgement shall constitute confirmation of receipt of the Order only and shall not, by itself, constitute acceptance of the Order or create a binding contract for sale.
Unless otherwise expressly confirmed by Nexus Global Exports in writing, acceptance of the Order shall occur when Nexus Global Exports confirms acceptance of the Order and/or dispatches the relevant Product(s), as applicable.
No communication, acknowledgement, payment authorization, system-generated message or other act or omission by Nexus Global Exports prior to such acceptance shall constitute acceptance of the User's offer.
Nexus Global Exports reserves the right to refuse, cancel or modify an Order, either before or after acknowledgement of receipt, where permitted by applicable law.
Where an Order is cancelled after payment has been received, any applicable refund shall be processed in accordance with the Company's applicable Refund and Cancellation Policy.
By accessing or using the Website, you represent and warrant to Nexus Global Exports that:
a. you are legally competent to enter into a binding agreement under applicable law;
b. the information and documents provided by you are true, accurate and complete;
c. you are legally entitled to access and use the Website and the Products and Services offered through it; and
d. you are not prohibited or otherwise legally restricted from entering into a transaction under the laws applicable to you.
Products and Services offered through the Website are not intended for persons who are legally incompetent to contract.
If you are below 18 years of age, you may access or use the Website only with the involvement and supervision of your parent or lawful guardian, to the extent permitted by applicable law.
It shall be your responsibility to ensure that you satisfy all applicable legal requirements for entering into a binding transaction with Nexus Global Exports.
Nexus Global Exports reserves the right, subject to applicable law, to refuse registration, restrict, suspend or terminate a User's access to the Website or any part thereof where the Company reasonably believes that:
a. the User has violated these Terms;
b. the User has provided false, inaccurate or misleading information;
c. the User has engaged in fraudulent, unlawful or abusive activity;
d. such restriction is necessary for security, regulatory or compliance reasons;
e. the User's conduct may adversely affect Nexus Global Exports, its Customers or other Users; or
f. continued access is otherwise not commercially, technically or legally practicable.
Where reasonably practicable and legally permissible, Nexus Global Exports may provide notice of such suspension or termination.
The User shall be solely responsible for arranging and maintaining the computer, mobile device, software, internet connection, telecommunications services and other technical facilities necessary to access and use the Website.
Nexus Global Exports shall not be responsible for any inability to access or use the Website resulting from the User's device, internet connection, software, network, telecommunications provider or other facilities outside the reasonable control of Nexus Global Exports.
By accessing and using the Website, Nexus Global Exports grants you a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Website and the information and Content made available through it solely for your legitimate personal or business purposes and in accordance with these Terms.
This licence does not transfer or grant to you any ownership, title or other proprietary interest in the Website, its Content or any intellectual property belonging to Nexus Global Exports or its licensors.
Except with the prior written authorization of Nexus Global Exports, you shall not:
a. copy, reproduce, download, duplicate or republish any Content from the Website;
b. modify, adapt, translate or create derivative works based on the Website or its Content;
c. distribute, transmit, publish, sell, license, lease or commercially exploit any Website Content;
d. reproduce or use Nexus Global Exports' trademarks, trade names, logos, product photographs, designs, catalogues or other proprietary materials;
e. use Website Content for creating or operating any competing website, catalogue, marketplace, database or commercial service;
f. use automated systems, bots, crawlers, scrapers or similar tools to collect or extract information from the Website, except where expressly permitted by Nexus Global Exports in writing;
g. remove, alter, obscure or conceal any copyright, trademark, proprietary or other legal notices appearing on the Website or its Content; or
h. use the Website or its Content in any manner that violates these Terms or applicable law.
Any permission granted by Nexus Global Exports to use its Content shall be limited strictly to the purpose for which such permission is granted and shall not constitute a transfer or assignment of intellectual property rights.
All rights not expressly granted under these Terms are reserved by Nexus Global Exports and/or its respective licensors.
Any unauthorized use of the Website, Content or intellectual property may result in suspension or termination of access and may also give rise to civil or criminal remedies available under applicable law.
All intellectual property rights relating to Nexus Global Exports, including but not limited to its name, trademarks, trade names, logos, service marks, brand elements, domain names, designs, photographs, product images, catalogues, brochures, graphics, text, artwork and other proprietary materials (collectively, “Intellectual Property”), shall remain the exclusive property of Nexus Global Exports or its respective licensors.
The trademarks, trade names, logos and service marks displayed on the Website may be owned by Nexus Global Exports or by third parties whose intellectual property has been lawfully licensed or made available to Nexus Global Exports.
Nothing contained on the Website or in these Terms shall be construed as granting, whether expressly, by implication or otherwise, any licence, right, title or interest in or to any Intellectual Property of Nexus Global Exports or any third party.
You shall not use, reproduce, copy, modify, distribute, publish, transmit, display, perform, create derivative works from, sell, license or otherwise exploit any trademark, logo, trade name or other Intellectual Property belonging to Nexus Global Exports or any third party without obtaining prior written permission from the respective owner.
All content and materials available on the Website, including but not limited to:
(collectively, “Website Content”) are protected by applicable intellectual property laws and are owned by, controlled by, or licensed to Nexus Global Exports.
The Website Content may be used only for the legitimate purpose of accessing and evaluating the Products and Services offered by Nexus Global Exports, subject to these Terms.
Except with the prior written consent of Nexus Global Exports, you shall not:
a. reproduce or make copies of Website Content;
b. modify, adapt, translate or create derivative works from Website Content;
c. republish or upload Website Content on another website, marketplace, social media platform or other medium;
d. distribute, transmit, sell, license, lease or commercially exploit Website Content;
e. use Website Content for advertising, marketing or promotional purposes;
f. use Website Content to create a competing catalogue, database, website, marketplace or commercial service;
g. download or systematically extract Website Content for commercial purposes;
h. use automated tools, crawlers, bots, scrapers or similar technologies to collect Website Content; or
i. remove, alter, obscure or interfere with any copyright, trademark, proprietary or other legal notices appearing on the Website.
Any unauthorized use of Website Content shall constitute a violation of these Terms and may result in termination of access and/or legal action available to Nexus Global Exports under applicable law.
Where any Product, photograph, logo, trademark, design, specification or other material displayed on the Website belongs to a third party, all rights in such material shall remain with the respective owner.
No provision of these Terms grants the User any right to use such third-party Intellectual Property.
The User shall be solely responsible for obtaining any permission required for any use of third-party Intellectual Property beyond the purpose expressly permitted by Nexus Global Exports.
Nexus Global Exports may permit Users to create a hyperlink to the Website solely for legitimate informational purposes, provided that such link:
a. does not falsely suggest any sponsorship, endorsement, affiliation or association with Nexus Global Exports;
b. does not use Nexus Global Exports' trademarks or logos without prior written permission;
c. does not present the Website within a frame or embedded environment that may create a misleading impression of ownership or affiliation; and
d. does not appear on a website containing unlawful, defamatory, obscene, misleading or otherwise objectionable material.
Nexus Global Exports reserves the right to withdraw such permission at any time.
Nexus Global Exports respects the intellectual property rights of third parties.
If you believe that any material appearing on the Website infringes your intellectual property rights, you may submit a written complaint to:
Email: nexusglobalexport@gmail.com
The complaint should, where reasonably possible, include sufficient information to identify:
a. the intellectual property right allegedly infringed;
b. the allegedly infringing material;
c. the location of such material on the Website; and
d. your contact details and supporting documentation establishing your rights.
Nexus Global Exports may investigate and take appropriate action in accordance with applicable law.
The Website and all information, Content, materials, Products and Services made available through the Website are provided on an “as is” and “as available” basis, except to the extent expressly agreed otherwise in writing or required under applicable law.
Nexus Global Exports makes reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, Nexus Global Exports does not warrant or represent that:
a. the Website will be available at all times or without interruption;
b. the Website will be free from errors, defects or technical interruptions;
c. all information, descriptions, specifications, images, prices or other Content will always be complete, accurate, current or error-free;
d. the Website or its servers will always be free from viruses, malware or other harmful components; or
e. any particular result will be achieved through the use of the Website.
Nexus Global Exports reserves the right to correct errors, omissions or inaccuracies and to modify or update Website Content at any time without prior notice.
Nothing contained on the Website shall be construed as professional, legal, financial, technical or other professional advice unless expressly stated otherwise.
Except where expressly provided in writing, Nexus Global Exports does not provide any warranty or guarantee beyond those expressly applicable to the relevant Product or Service.
Product specifications, descriptions, photographs, dimensions, colours, packaging and other information displayed on the Website may be subject to reasonable variations.
Where a Product is manufactured or supplied by a third party, any applicable manufacturer's warranty shall be subject to the terms and conditions prescribed by the relevant manufacturer or supplier.
Nothing in these Terms shall exclude or limit any statutory warranty, consumer right or remedy that cannot legally be excluded or limited.
Your use of the Website, including downloading or accessing any Content, is undertaken at your own discretion and risk.
To the maximum extent permitted by applicable law, you shall be responsible for ensuring that your device, computer system, software and network are adequately protected against viruses, malware, unauthorized access and other security risks.
Nexus Global Exports shall not be responsible for damage to your computer system or loss of data resulting from your use of or access to the Website, except to the extent directly caused by the Company's proven negligence, wilful misconduct or any liability that cannot legally be excluded.
Nexus Global Exports may rely upon third-party service providers, including logistics companies, freight forwarders, customs agents, payment processors, banks, technology providers, insurers, suppliers and other independent contractors.
Nexus Global Exports shall not be responsible for any independent act, omission, delay, failure or error of a third party except to the extent that such liability is imposed upon Nexus Global Exports under applicable law or expressly assumed by the Company in writing.
Third-party websites, links, advertisements, products and services may be made available through the Website for convenience or informational purposes only.
Nexus Global Exports does not endorse or guarantee the accuracy, availability, quality or reliability of third-party websites, information, products or services.
To the maximum extent permitted by applicable law, Nexus Global Exports, its directors, officers, employees, representatives, affiliates, agents and service providers shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage, including loss of profits, revenue, business opportunities, anticipated savings, goodwill, reputation or data, arising out of or relating to:
a. your use of or inability to use the Website;
b. reliance upon Website Content;
c. delay or failure in delivery;
d. third-party services;
e. suspension or termination of the Website or your Account;
f. events beyond the reasonable control of Nexus Global Exports; or
g. any other matter arising in connection with these Terms or a transaction with Nexus Global Exports,
except to the extent such liability cannot lawfully be excluded.
Subject to applicable law, and unless otherwise expressly agreed in writing in the applicable Transaction Documents, the aggregate liability of Nexus Global Exports arising out of or relating to any particular Order or transaction shall not exceed the amount actually paid by the Customer to Nexus Global Exports for the specific Product or Service giving rise to the claim.
Where a claim relates solely to a particular defective, damaged, incorrect or undelivered Product, the Company's liability shall, subject to applicable law, be limited to the remedies expressly provided under the applicable Transaction Documents or, where applicable, repair, replacement, credit or refund of the amount paid for the affected Product.
Nothing in these Terms shall exclude, restrict or limit any liability to the extent such exclusion, restriction or limitation is prohibited under applicable law.
In particular, nothing in these Terms shall be interpreted as excluding or limiting liability for matters that cannot lawfully be excluded or limited, including liability arising from fraud, wilful misconduct, or death or personal injury to the extent such liability cannot legally be limited.
The Customer is responsible for determining whether Products purchased from Nexus Global Exports may legally be imported, possessed, used, resold or distributed in the Customer's jurisdiction.
For international transactions, the Customer shall be responsible for obtaining any import licences, permits, approvals, registrations or other authorizations required in the destination country unless expressly agreed otherwise in writing.
Nexus Global Exports shall not be responsible for losses arising solely from the Customer's failure to comply with the laws, regulations, customs requirements or import restrictions applicable in the Customer's jurisdiction.
The exclusions, disclaimers and limitations contained in this Section shall apply only to the maximum extent permitted under applicable law.
Where any provision of this Section is held to be unenforceable or inapplicable under the law governing a particular transaction, such provision shall be modified or limited to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
The collection, use, storage, processing and protection of personal information provided by Users in connection with the use of the Website, Products and Services of Nexus Global Exports shall be governed by the Privacy Policy of Nexus Global Exports, as amended from time to time.
By accessing or using the Website, registering an Account, submitting information, or placing an Order, you acknowledge that you have had an opportunity to review the Privacy Policy and consent to the collection, use and processing of your personal information in accordance with the Privacy Policy and applicable law.
The Privacy Policy forms an integral part of these Terms and Conditions and shall be read together with these Terms.
Nexus Global Exports shall take reasonable measures to protect personal information in accordance with its Privacy Policy and applicable laws. However, no method of electronic transmission, storage or security can be guaranteed to be completely secure.
Where consent is required under applicable law for any particular processing activity, Nexus Global Exports shall obtain such consent in the manner prescribed by applicable law.
If you do not agree with the Privacy Policy, you must discontinue your use of the Website and refrain from submitting personal information or placing Orders through the Website, subject to any information that Nexus Global Exports is required or permitted to retain under applicable law.
The Website and the services provided by Nexus Global Exports are available only to persons and entities that are legally competent and authorized to enter into binding contracts under applicable law.
A person who is legally incompetent to contract under applicable law, including a person who is otherwise prohibited by law from entering into a binding contractual relationship, shall not register or transact through the Website.
The Website and Products/Services are not intended for persons below 18 years of age to independently enter into transactions.
If a person below 18 years of age accesses the Website, such access shall be under the supervision of and with the involvement of a parent or lawful guardian, where permitted by applicable law.
Nexus Global Exports reserves the right to suspend or terminate an Account and/or refuse any transaction if it becomes aware that the User is below the applicable legal age and is attempting to transact independently.
Where an Account is created or an Order is placed on behalf of a company, partnership, LLP, proprietorship, trust or any other legal entity, the person creating the Account or placing the Order represents and warrants that he/she has the necessary authority to act on behalf of and legally bind such entity.
Nexus Global Exports may request reasonable documents or information to verify such authority, identity or business details.
Membership or Account registration, where provided, shall be subject to the User:
a. providing complete, accurate and current information;
b. providing a valid email address and/or mobile number;
c. maintaining the confidentiality of Account credentials;
d. maintaining only such Accounts as are permitted by Nexus Global Exports; and
e. complying with these Terms and all applicable laws.
Each User shall be responsible for ensuring that the information associated with the Account remains accurate and up to date.
Unless otherwise approved in writing by Nexus Global Exports, each individual User should maintain only one Account using a valid and unique email address or other approved registration identifier.
Where multiple employees or representatives of the same business entity require access, Nexus Global Exports may permit multiple authorized Users or Accounts at its discretion.
The Website shall not be available to any User whose Account or access has been suspended or terminated by Nexus Global Exports, unless the Company expressly restores such access.
Nexus Global Exports reserves the right to suspend, restrict or terminate an Account where:
a. the User has breached these Terms;
b. inaccurate, false or misleading information has been provided;
c. fraudulent, unauthorized or unlawful activity is suspected;
d. the Account is being misused;
e. the User's conduct creates a security, legal or commercial risk; or
f. suspension or termination is otherwise required or permitted under applicable law.
Nexus Global Exports shall process registrations and transactions in accordance with applicable law and shall not unlawfully discriminate against Users on the basis of protected characteristics recognized under applicable law.
Eligibility, access and transactions may nevertheless be subject to legitimate commercial, regulatory, geographical, compliance, credit, product or other requirements applicable to the relevant transaction.
Nexus Global Exports reserves the right to verify information provided by a User before accepting registration, an Order or any business transaction.
Where reasonably necessary, the Company may request identity documents, business registration details, tax information, shipping information, import/export documentation or other information required for legitimate business, regulatory, compliance or fraud-prevention purposes.
Failure to provide reasonably requested information may result in suspension, rejection or cancellation of the relevant registration or transaction, subject to applicable law.
Nexus Global Exports may require a User to create an Account in order to access certain Products, Services, features or transaction facilities available through the Website.
For registration, the User may be required to provide certain information, including but not limited to name, business/entity details, email address, mobile number, billing and shipping information and other information reasonably required by Nexus Global Exports.
The User shall ensure that all information provided during registration, purchase, enquiry or any other interaction with Nexus Global Exports is true, accurate, complete and current.
The User shall promptly update such information whenever there is any change.
Where an Account is created, the User shall be responsible for maintaining the confidentiality and security of the Account, username, password, OTP and other authentication credentials.
The User shall not:
a. share Account credentials with any unauthorized person;
b. permit any third party to use the Account without authorization;
c. use another User's Account or credentials;
d. sell, transfer or otherwise assign the Account without prior written approval from Nexus Global Exports; or
e. knowingly permit the Account to be used for any unlawful or unauthorized purpose.
All activities carried out through the User's Account shall be treated as having been authorized by the User unless the User has promptly notified Nexus Global Exports of unauthorized access and the circumstances reasonably establish otherwise.
The User shall immediately notify Nexus Global Exports if the User becomes aware of:
a. unauthorized access to the Account;
b. loss or theft of Account credentials;
c. unauthorized use of the Account;
d. suspected disclosure of login credentials; or
e. any other actual or suspected security breach.
The User shall take all reasonable steps to secure the Account and shall log out after completing each session where appropriate.
Nexus Global Exports shall not be responsible for losses arising from the User's failure to maintain the confidentiality and security of Account credentials, except to the extent such liability cannot be excluded under applicable law.
For the purposes of these Terms, “User Information” means information voluntarily provided by the User to Nexus Global Exports in connection with registration, enquiries, Orders, purchases, communications, feedback, customer support or other use of the Website and Services.
Nexus Global Exports shall collect, use, store and process User Information in accordance with its Privacy Policy and applicable law.
The User represents and warrants that it has the necessary rights and authority to provide any information submitted to Nexus Global Exports.
Nexus Global Exports may, where reasonably necessary for legitimate business, security, compliance, fraud-prevention or regulatory purposes, verify information provided by a User.
The Company may request additional information or documentation, including identity documents, business registration details, tax information, address proof, payment information or other relevant documents.
Where a User fails to provide information reasonably required for verification, Nexus Global Exports may restrict or suspend the relevant Account or transaction, subject to applicable law.
If any information provided by a User:
a. is false, inaccurate or misleading;
b. becomes outdated or incomplete;
c. is provided without the necessary authority; or
d. gives Nexus Global Exports reasonable grounds to believe that it may be false, inaccurate, misleading or incomplete,
Nexus Global Exports may suspend or terminate the Account and/or refuse, cancel or restrict any current or future transaction, subject to applicable law.
Nexus Global Exports reserves the right to suspend, restrict or terminate a User's Account where reasonably necessary, including where:
a. these Terms have been breached;
b. fraudulent, unauthorized or unlawful activity is suspected;
c. the Account is being misused;
d. false or misleading information has been provided;
e. the User fails to comply with a reasonable verification request;
f. continued access presents a security, legal, regulatory or commercial risk; or
g. suspension or termination is required or permitted by applicable law.
Where reasonably practicable and legally permissible, Nexus Global Exports may provide notice of suspension or termination.
Termination or suspension of an Account shall not affect any rights, obligations or liabilities that accrued before such suspension or termination.
The User shall be responsible for activities undertaken through the User's Account to the extent such activities result from the User's act, omission, negligence, failure to safeguard credentials or failure to promptly report unauthorized access.
Nexus Global Exports reserves the right to investigate suspicious Account activity and take appropriate measures to protect the Company, Users and the Website.
An Account is personal to the registered User or, in the case of a business Account, to the legal entity for which it was created.
No User may transfer, assign, sell, rent or otherwise provide the Account to another person or entity without the prior written consent of Nexus Global Exports.
For business Accounts, Nexus Global Exports may permit authorized employees or representatives of the relevant entity to access the Account in accordance with the Company's procedures.
The Website may permit Users to submit, upload, post, transmit or otherwise provide content or information, including but not limited to reviews, ratings, comments, feedback, photographs, images, videos, documents, messages, suggestions, product-related information and other materials (“User Content”).
You remain solely responsible for all User Content submitted, uploaded, posted, transmitted or otherwise made available by you through the Website.
By submitting User Content, you represent and warrant that:
a. you own or otherwise have all necessary rights, licences and permissions to submit such User Content;
b. the User Content does not infringe or violate any copyright, trademark, patent, trade secret, privacy, publicity or other rights of any third party;
c. the User Content is accurate and is not misleading or fraudulent;
d. the User Content does not violate any applicable law or regulation;
e. the User Content does not contain unlawful, defamatory, obscene, threatening, abusive, hateful or otherwise prohibited material; and
f. the submission of such User Content does not breach any contractual or confidentiality obligation owed to any third party.
By submitting User Content to the Website, you grant Nexus Global Exports a non-exclusive, worldwide, royalty-free, transferable and sublicensable licence, to the extent permitted by applicable law, to host, store, reproduce, display, publish, adapt, modify, distribute and otherwise use such User Content for the purposes of:
a. operating and providing the Website and Services;
b. processing and fulfilling Orders;
c. providing customer support;
d. displaying reviews, ratings and other User Content on the Website;
e. improving Products, Services and Website functionality;
f. marketing and promoting Nexus Global Exports and its Products or Services; and
g. complying with applicable legal or regulatory requirements.
The above licence shall continue for so long as reasonably necessary for the purposes for which the User Content was submitted, subject to applicable law and the Company's Privacy Policy.
Nothing in this clause transfers ownership of your User Content to Nexus Global Exports.
You shall not upload, submit or transmit any User Content that:
a. infringes any third-party intellectual property rights;
b. violates another person's privacy or other legal rights;
c. contains malicious software, viruses or harmful code;
d. is fraudulent, misleading or deceptive;
e. is defamatory, obscene, threatening, abusive or unlawful;
f. contains confidential or proprietary information belonging to another person or entity without authorization; or
g. violates these Terms or applicable law.
You shall be solely responsible for any claim, loss, damage, liability or expense arising from User Content submitted by you that violates this Section.
Nexus Global Exports reserves the right, but does not assume an obligation, to review, moderate, restrict, edit, disable access to or remove User Content where the Company reasonably believes that such Content:
a. violates these Terms;
b. violates applicable law;
c. infringes third-party rights;
d. is fraudulent or misleading;
e. is harmful to other Users; or
f. may expose Nexus Global Exports to legal, regulatory, security or reputational risk.
The Company may also disclose User Content to competent authorities where required or permitted by applicable law.
Where the Website enables Users to communicate with, review or interact with other Users, you acknowledge that such interactions occur at your own discretion.
Nexus Global Exports does not guarantee the identity, accuracy, reliability, conduct or representations of any User.
You are responsible for exercising appropriate judgment when communicating or transacting with another User.
Nexus Global Exports shall not be responsible for disputes between Users except to the extent required under applicable law or expressly agreed in writing.
Any suggestions, recommendations, ideas, comments, reviews or other feedback voluntarily provided by you regarding Nexus Global Exports, its Products, Services or Website (“Feedback”) may be used by Nexus Global Exports without any obligation to pay compensation, royalty or other consideration to you.
You grant Nexus Global Exports a worldwide, royalty-free, non-exclusive, perpetual and irrevocable right and licence, to the extent permitted by law, to use, reproduce, modify, adapt, incorporate and otherwise utilize such Feedback for legitimate business purposes, including improving and developing Products, Services and the Website.
You acknowledge that Feedback provided voluntarily to Nexus Global Exports shall not be treated as confidential unless expressly agreed otherwise in writing.
You represent that your Feedback does not knowingly contain confidential or proprietary information belonging to any third party.
Nothing in this Section authorizes Nexus Global Exports to use third-party intellectual property contained in User Content beyond the rights lawfully granted by the User or otherwise available to Nexus Global Exports under applicable law.
The User shall obtain all necessary permissions before submitting any photograph, video, document, trademark, copyrighted work or other material belonging to a third party.
You agree to indemnify and hold harmless Nexus Global Exports, its directors, officers, employees, affiliates and representatives against claims, losses, liabilities, damages, costs and reasonable legal expenses arising from or relating to:
a. your User Content;
b. any breach of your representations or warranties under this Section; or
c. any allegation that your User Content infringes or violates the rights of a third party.
You agree to use the Website, Products and Services only for lawful, legitimate and authorized purposes and in a manner consistent with these Terms and all applicable laws, rules and regulations.
You shall not use the Website in any manner that may:
a. harm, disrupt or interfere with the Website or its operation;
b. compromise the security or integrity of the Website or any connected system;
c. infringe the rights of Nexus Global Exports or any third party;
d. adversely affect other Users' access to or enjoyment of the Website; or
e. expose Nexus Global Exports, its Users, service providers or other persons to legal, regulatory or security risks.
You shall not upload, post, transmit, publish, distribute or otherwise make available any Content that:
a. infringes any copyright, trademark, patent, trade secret or other intellectual property right;
b. violates any person's privacy, confidentiality, publicity or other legal rights;
c. is false, misleading, fraudulent or deceptive;
d. is defamatory, libellous, threatening, abusive, harassing, obscene or otherwise unlawful;
e. promotes discrimination, hatred or violence against any individual or group;
f. contains sexually explicit, exploitative or otherwise inappropriate material;
g. exploits, abuses or endangers minors or vulnerable persons;
h. contains personal information of another person without lawful authority or consent;
i. contains viruses, malware, Trojan horses, worms, spyware, ransomware or other harmful code;
j. promotes or facilitates unlawful activities;
k. contains instructions intended to facilitate illegal activity;
l. constitutes unsolicited advertising, spam, chain letters or bulk communications;
m. impersonates another person or entity or falsely represents an affiliation with another person or entity; or
n. violates these Terms or applicable law.
You shall not upload, reproduce, publish, distribute or otherwise use any Content belonging to Nexus Global Exports or a third party unless you have obtained all necessary rights, licences or permissions.
You shall be solely responsible for any claim, loss, damage, liability or expense arising from Content submitted by you that infringes any third-party rights.
You shall not:
a. attempt to gain unauthorized access to the Website, Accounts, servers, databases, networks or systems;
b. access or attempt to access another User's Account or information;
c. bypass, disable or interfere with authentication, security or access-control mechanisms;
d. probe, scan or test the vulnerability of the Website or any connected network or system;
e. intercept, monitor or manipulate data transmitted to or from the Website without authorization;
f. reverse engineer, decompile or otherwise attempt to derive the source code of the Website, except to the extent expressly permitted by applicable law;
g. introduce malicious code or other harmful components;
h. interfere with the operation or availability of the Website; or
i. conduct, assist with or participate in any Denial-of-Service (DoS), Distributed Denial-of-Service (DDoS) or similar attack against the Website or any related infrastructure.
Nexus Global Exports reserves the right to take appropriate legal and technical action against any person involved in such activities and to seek recovery of losses, damages, costs and expenses to the extent permitted by law.
You shall not collect, harvest, scrape, extract, copy, store or otherwise obtain information about other Users, Customers, Accounts or Website activity through automated or unauthorized means.
You shall not collect email addresses, telephone numbers or other contact information from the Website for the purpose of sending unsolicited communications or for unauthorized commercial purposes.
Unless expressly authorized by Nexus Global Exports, you shall not use the Website to:
a. send unsolicited commercial messages;
b. send spam, chain letters or bulk communications;
c. advertise or promote third-party products or services;
d. solicit other Users for commercial transactions;
e. conduct unauthorized contests, promotions, surveys or schemes; or
f. use information obtained through the Website to contact, advertise to, solicit or sell products or services to another User outside the Website without that User's prior consent.
Nexus Global Exports may implement reasonable technical limits on communications or messaging functionality to protect Users and the Website from spam, abuse or misuse.
You shall not impersonate or falsely represent yourself as:
a. another individual;
b. a company or organization;
c. an employee, director, representative or agent of Nexus Global Exports;
d. another User; or
e. any other person or entity.
You shall not falsely claim or imply any sponsorship, endorsement, partnership, affiliation or authorization by Nexus Global Exports.
You shall not place or provide links to websites, services or resources that:
a. contain unlawful or prohibited material;
b. infringe third-party rights;
c. contain malicious software;
d. facilitate fraudulent or unlawful activities; or
e. otherwise violate these Terms.
Nexus Global Exports may remove or disable links that it reasonably believes violate these Terms or applicable law.
Nexus Global Exports reserves the right, but does not assume an obligation, to monitor, review, moderate, edit, restrict access to, reject or remove any Content submitted to public areas of the Website where the Company reasonably believes that such Content:
a. violates these Terms;
b. violates applicable law;
c. infringes third-party rights;
d. is fraudulent, misleading or harmful; or
e. may create legal, regulatory, security or reputational risk.
The Company may take such action with or without prior notice where permitted by applicable law.
The removal or non-removal of any Content shall not constitute an admission or determination of liability by Nexus Global Exports.
You remain solely responsible for all Content submitted, posted, transmitted or otherwise made available by you.
Content posted by Users does not necessarily represent the views, opinions or policies of Nexus Global Exports.
Nexus Global Exports does not endorse User Content merely because it is made available through the Website.
You represent and warrant that you have all necessary rights and permissions in relation to the Content you submit and that such Content does not violate any third-party rights or applicable law.
Nexus Global Exports reserves the right to disclose information relating to Users, Accounts, communications or Content where the Company reasonably believes that such disclosure is:
a. required by applicable law;
b. required pursuant to a valid court order, summons, subpoena or governmental request;
c. necessary to comply with a regulatory obligation;
d. necessary to investigate suspected fraud, unlawful activity or security incidents; or
e. necessary to protect the rights, property, safety or security of Nexus Global Exports, its Users or any other person.
Any disclosure shall be made subject to applicable law and the Company's Privacy Policy.
You acknowledge that content or communications submitted by other Users may contain material that you consider offensive, inappropriate, inaccurate or objectionable.
Nexus Global Exports does not endorse such Content and, subject to applicable law, shall not be responsible for the independent conduct or Content of Users.
You should exercise appropriate caution when voluntarily sharing personal or confidential information with other Users.
If Nexus Global Exports reasonably believes that you have violated these Rules of Conduct or any other provision of these Terms, the Company may, subject to applicable law:
a. remove or restrict the relevant Content;
b. issue a warning;
c. suspend or terminate your Account;
d. restrict access to the Website;
e. cancel or refuse Orders;
f. block or restrict communications;
g. preserve relevant information for investigation; and/or
h. take civil, criminal or other legal action where appropriate.
Nexus Global Exports may also seek compensation for losses, damages, costs and expenses arising from unlawful or unauthorized activity, to the extent permitted by applicable law.
By registering on the Website, submitting an enquiry, placing an Order, purchasing Products or Services, or otherwise communicating with Nexus Global Exports, you agree that Nexus Global Exports may contact you through the contact details provided by you, including by email, SMS, telephone, WhatsApp, push notifications or other electronic communication methods, as permitted under applicable law.
Such communications may include:
a. Account registration and verification;
b. Order confirmations and updates;
c. payment confirmations and reminders;
d. dispatch and delivery notifications;
e. invoices, receipts and other transaction-related documents;
f. customer support communications;
g. security and Account-related notifications;
h. changes to these Terms, policies or Services; and
i. other communications necessary for the administration or fulfilment of your transaction.
You acknowledge that transactional and administrative communications are necessary for the proper provision of the Products and Services and cannot necessarily be opted out of while you maintain an active Account or have an ongoing transaction with Nexus Global Exports.
Subject to applicable law and any consent requirements, Nexus Global Exports may send you promotional and marketing communications relating to its Products, Services, offers, discounts, events, newsletters and other business activities.
Such communications may be sent through email, SMS, WhatsApp, telephone, push notifications or other legally permissible communication channels.
Where consent is required under applicable law, Nexus Global Exports shall obtain such consent in the manner prescribed by law.
You may opt out of receiving promotional and marketing communications at any time by:
a. using the “Unsubscribe” option provided in an email or other marketing communication;
b. following the opt-out instructions provided in the relevant communication; or
c. contacting Nexus Global Exports at:
Email: nexusglobalexport@gmail.com
Your decision to opt out of promotional communications shall not affect your receipt of essential transactional, administrative, security or legally required communications.
Nexus Global Exports shall process marketing communication opt-out requests within a reasonable period, subject to applicable technical and legal requirements.
Unless otherwise required by applicable law, any notice, communication, disclosure, agreement, confirmation or other information provided by Nexus Global Exports may be delivered electronically to:
a. the primary email address registered with your Account;
b. the mobile number provided by you;
c. your Account or registered communication channel; or
d. through a general notice displayed on the Website.
You are responsible for ensuring that your registered contact information remains accurate and current.
Any formal notice required to be provided to Nexus Global Exports under these Terms shall be sent to:
Nexus Global Exports
Email: nexusglobalexport@gmail.com
Where a different address or contact is specified in a specific Transaction Document, such contact details may apply to that transaction.
You acknowledge and agree that communications, notices, confirmations, invoices, disclosures, agreements and other records provided electronically by Nexus Global Exports shall satisfy any legal requirement that such communication or record be in writing, to the extent recognized under applicable law.
Electronic records maintained by Nexus Global Exports may be relied upon as evidence of communications and transactions, subject to applicable law.
You are responsible for providing accurate and functional email, mobile number and other contact information and for regularly checking communications sent to such contact details.
Nexus Global Exports shall not be responsible for a failure to receive communications where such failure results from inaccurate, outdated, inaccessible or incorrectly provided contact information, subject to applicable law.
All payments for Products and Services purchased through the Website shall be made in accordance with the price displayed on the Website or the price expressly agreed in the applicable quotation, invoice, purchase order, proforma invoice or other Transaction Document, as applicable.
Unless otherwise expressly stated, applicable taxes, shipping charges, duties, handling charges and other applicable costs may be charged in addition to the Product price.
Where a Product is subject to a specific commercial quotation or negotiated price, the terms contained in the applicable Transaction Document shall prevail over any general price displayed on the Website.
Nexus Global Exports may engage one or more third-party payment gateway providers, banks or payment service providers to process payments.
Payments made through such third-party providers may be subject to their respective terms, conditions, privacy policies and security procedures.
Nexus Global Exports does not control the independent systems of third-party payment providers and shall not be responsible for failures, delays or errors attributable solely to such third parties, except to the extent otherwise required under applicable law.
You represent and warrant that any debit card, credit card, bank account, net banking facility, UPI account or other payment instrument used to make a payment:
a. is lawfully available for your use;
b. is used with the authorization of the account holder or payment instrument owner;
c. contains accurate and valid information; and
d. is not being used for any fraudulent, unauthorized or unlawful purpose.
You shall not use any payment instrument that you are not legally authorized to use.
For security, fraud-prevention, regulatory or compliance purposes, Nexus Global Exports or its payment service provider may require additional information or reasonable supporting documentation before processing or dispatching an Order.
Such information may include identity verification, transaction confirmation, proof of payment authorization or other documents reasonably required to verify the transaction.
If the requested verification is not satisfactorily completed, Nexus Global Exports may, subject to applicable law, place the Order on hold, decline the transaction or cancel the Order.
Where an Order is cancelled after payment has been successfully received, any applicable refund shall be processed in accordance with the Company's applicable Refund and Cancellation Policy.
By submitting payment information and placing an Order, you authorize the applicable payment service provider and, where applicable, Nexus Global Exports to process the payment for the amount due for the relevant transaction.
Nexus Global Exports may refuse or delay an Order where payment is declined, reversed, disputed, incomplete or otherwise not successfully received.
Nexus Global Exports shall take reasonable measures to protect payment-related information in accordance with applicable law and its Privacy Policy.
Where payment information is processed directly by a third-party payment gateway, the payment information may be transmitted directly to and processed by that provider in accordance with its applicable terms and privacy practices.
Nexus Global Exports shall not knowingly request or store sensitive payment credentials beyond what is reasonably required for lawful transaction processing, record-keeping, fraud prevention or compliance purposes.
If you believe that an unauthorized, fraudulent or otherwise suspicious transaction has occurred using your payment instrument, you should immediately notify:
a. the relevant bank or payment service provider; and
b. Nexus Global Exports at nexusglobalexport@gmail.com.
You shall reasonably cooperate with Nexus Global Exports, the relevant payment provider and/or financial institution in investigating a suspected fraudulent transaction.
Nothing in these Terms shall exclude or restrict any rights, protections or remedies available to you under applicable law, banking rules, payment-system regulations or the terms applicable to your payment instrument.
If a payment is declined, reversed, charged back or otherwise not successfully settled, Nexus Global Exports may suspend fulfilment of the relevant Order until valid payment has been received.
Where a bank, payment gateway or financial institution reverses a payment after Products have been dispatched or delivered, the Customer shall remain responsible for the applicable amount lawfully due for the transaction, subject to any applicable refund, dispute or consumer rights.
For international transactions, payment shall be made in the currency specified in the applicable quotation, invoice or Transaction Document.
Any foreign exchange charges, intermediary bank charges, payment processing fees or other banking costs shall be borne by the party specified in the applicable Transaction Document or, where not specified, as otherwise agreed between the parties.
The User shall not use the Website or its payment facilities to:
a. conduct fraudulent transactions;
b. use stolen or unauthorized payment instruments;
c. conceal the identity or source of funds where such disclosure is legally required;
d. circumvent payment restrictions or security controls; or
e. facilitate money laundering, fraud or any other unlawful activity.
Nexus Global Exports reserves the right to cancel or suspend transactions and take appropriate legal or regulatory action where it reasonably suspects fraudulent, unauthorized or unlawful payment activity.
To the maximum extent permitted by applicable law, Nexus Global Exports shall not be liable for losses arising solely from:
a. failure of a bank or payment gateway;
b. incorrect information entered by the User;
c. failure of the User's bank or payment provider to authorize a transaction;
d. payment processing interruptions outside the reasonable control of Nexus Global Exports; or
e. unauthorized use of a payment instrument resulting from the User's negligence, misconduct or failure to safeguard the relevant credentials.
Nothing in this clause shall exclude or limit any liability that cannot lawfully be excluded or limited.
Nexus Global Exports shall make reasonable efforts to dispatch and deliver Products within the estimated delivery period communicated to the Customer or specified in the applicable quotation, purchase order, proforma invoice, sales contract or other Transaction Document.
Unless expressly agreed in writing, any delivery date or delivery period communicated by Nexus Global Exports shall be an estimate only and shall not constitute a guaranteed delivery deadline.
Delivery timelines may be affected by circumstances including, but not limited to:
a. Product availability;
b. manufacturing or procurement delays;
c. logistics or transportation delays;
d. customs clearance;
e. port congestion or closure;
f. documentation or regulatory requirements;
g. strikes or labour disruptions;
h. adverse weather conditions;
i. governmental restrictions;
j. carrier or freight-forwarder delays; or
k. Force Majeure Events.
A delay in delivery shall not, by itself, entitle the Customer to cancel or terminate an Order unless:
a. such right is expressly provided in the applicable Transaction Document; or
b. such cancellation or termination is otherwise required or permitted under applicable law.
Where a delay occurs, Nexus Global Exports shall make reasonable efforts to communicate material updates to the Customer and, where commercially practicable, provide a revised estimated delivery timeline.
Nothing in this clause shall exclude any mandatory rights or remedies available to the Customer under applicable law.
Nexus Global Exports may, where commercially practicable, make partial deliveries of an Order.
Unless otherwise agreed in writing, delay or non-delivery of one Product or part of an Order shall not automatically entitle the Customer to cancel or terminate the entire Order.
Any refund, cancellation or other remedy relating to an undelivered Product shall be dealt with in accordance with the applicable Transaction Document and applicable law.
The Customer shall provide complete and accurate delivery information, including the delivery address, contact details and any documentation reasonably required for delivery.
If delivery cannot be completed due to circumstances attributable to the Customer, including:
a. an incorrect or incomplete address;
b. failure to provide required documentation;
c. failure or refusal to accept delivery;
d. failure to make applicable customs or import arrangements;
e. absence of the authorized recipient; or
f. failure to cooperate with the carrier or delivery agent,
Nexus Global Exports may, subject to applicable law and the relevant Transaction Document, recover reasonable additional costs incurred as a result, including re-delivery, storage, transportation or return charges.
For international export transactions, the respective responsibilities of Nexus Global Exports and the Customer relating to delivery, transfer of risk, transportation, insurance, customs clearance, export/import formalities, duties and other related costs shall be determined by the Incoterms® rule expressly specified in the applicable Transaction Document.
Where an Incoterms® rule is agreed, the rights and obligations relating to delivery and transfer of risk shall be interpreted in accordance with the applicable version of the relevant Incoterms® rule.
If no Incoterms® rule is expressly specified, the delivery and transfer-of-risk arrangements shall be governed by the applicable Transaction Document and applicable law.
The transfer of risk in the Products shall occur in accordance with:
a. the Incoterms® rule specified in the applicable Transaction Document;
b. any specific written contractual terms agreed between Nexus Global Exports and the Customer; or
c. applicable law, where no specific contractual provision applies.
Accordingly, risk shall not automatically be deemed to transfer merely upon handover of the Products to a shipping carrier unless such transfer is expressly provided under the applicable contractual terms or Incoterms® rule.
Unless otherwise expressly agreed in writing or required by applicable law, title and ownership of the Products shall pass to the Customer in accordance with the applicable Transaction Document and the agreed commercial terms.
Where payment in full is a condition for transfer of title, title shall remain with Nexus Global Exports until the applicable payment obligations have been fully satisfied, to the extent permitted by applicable law.
Nexus Global Exports may appoint or engage third-party carriers, freight forwarders, logistics providers, customs agents or other service providers for transportation and delivery.
The Customer acknowledges that such services may be subject to the terms and conditions of the relevant carrier or service provider.
Where the Customer independently appoints a carrier or logistics provider, Nexus Global Exports shall not be responsible for delays, damage, loss or other issues arising solely from the acts or omissions of such carrier or provider, except to the extent otherwise required by applicable law.
The Customer or its authorized representative shall reasonably inspect the Products upon delivery and promptly notify Nexus Global Exports of any apparent shortage, visible damage, incorrect Product or material discrepancy in accordance with the applicable claim/return procedure.
Where required, the Customer shall preserve relevant packaging, delivery records, photographs and other evidence reasonably necessary to investigate a claim.
Nexus Global Exports shall not be liable for delay or failure to deliver resulting from a Force Majeure Event as defined under these Terms.
Where delivery becomes impossible or commercially impracticable for a prolonged period due to such circumstances, Nexus Global Exports may take such action as may be permitted under the applicable Transaction Document and law, including rescheduling, suspending or cancelling the affected Order.
Nexus Global Exports reserves the right, subject to applicable law, to refuse, suspend, modify or cancel any Order, or any part thereof, where the Order cannot reasonably be fulfilled or where legitimate business, legal, regulatory, operational or security considerations require such action.
Circumstances that may result in cancellation include, but are not limited to:
a. unavailability or discontinuation of the Product;
b. insufficient stock or inability to procure the Product;
c. errors in Product descriptions, specifications, images or other Website information;
d. errors in pricing, discounts, taxes or other charges;
e. failure or non-confirmation of payment;
f. suspected fraudulent, unauthorized or suspicious activity;
g. failure to satisfactorily complete an identity, payment or transaction verification;
h. incorrect, incomplete or unverifiable Customer or delivery information;
i. inability to deliver the Product to the specified destination;
j. violation of these Terms or applicable law;
k. regulatory, customs, export-control or compliance restrictions;
l. circumstances beyond the reasonable control of Nexus Global Exports; or
m. any other circumstance that makes fulfilment of the Order unlawful, impossible or commercially impracticable.
Nexus Global Exports may use reasonable measures to monitor transactions for fraud, unauthorized activity, payment abuse and other suspicious activity.
Where Nexus Global Exports reasonably suspects that an Order or transaction is fraudulent, unauthorized, unlawful or otherwise presents a material security or compliance risk, the Company may:
a. place the Order on hold;
b. request additional information or verification;
c. refuse or cancel the Order;
d. suspend or terminate the relevant Account; and/or
e. take appropriate legal or regulatory action.
Where reasonably necessary and permitted by applicable law, Nexus Global Exports may also cancel or restrict other Orders associated with the same Account or transaction where there are reasonable grounds to believe that such Orders are connected with the suspected fraudulent or unlawful activity.
Despite reasonable efforts to ensure that Product information and pricing displayed on the Website is accurate, errors may occasionally occur.
If an Order has been placed at an incorrect price due to a typographical, technical, system or other error, Nexus Global Exports reserves the right to cancel the affected Order, whether or not the Order has been acknowledged.
Where payment has already been received for an Order cancelled solely due to such pricing error, Nexus Global Exports shall refund the amount actually received for the cancelled Order in accordance with the applicable Refund Policy.
Nexus Global Exports may request additional information or documents before accepting or dispatching an Order where reasonably necessary for:
a. identity verification;
b. payment verification;
c. fraud prevention;
d. regulatory or compliance requirements;
e. export/import requirements; or
f. transaction security.
If the Customer fails to provide reasonably requested information within the specified period, Nexus Global Exports may suspend or cancel the affected Order, subject to applicable law.
Where an Order or any part of an Order is cancelled, Nexus Global Exports shall make reasonable efforts to notify the Customer using the email address, telephone number, SMS, WhatsApp or other contact details provided by the Customer.
The Company shall not be responsible for failure to receive such notification where the Customer has provided incorrect, outdated or inaccessible contact information.
If an Order is cancelled by Nexus Global Exports after the Customer has successfully made payment, the amount actually received by Nexus Global Exports for the cancelled portion of the Order shall be refunded through the original payment method or through another reasonable method, subject to applicable payment-system requirements and the Company's Refund Policy.
The processing time for the refund may depend upon the relevant bank, payment gateway or financial institution and may therefore vary.
Where an Order is cancelled, any promotional voucher, discount coupon, promotional code, reward or other non-cash benefit applied to that Order shall not automatically be refundable or convertible into cash, unless expressly stated otherwise in the applicable promotional terms or required by applicable law.
Where permitted under the relevant promotional terms, Nexus Global Exports may reissue or restore an eligible promotional benefit at its discretion.
A Customer may request cancellation of an Order before dispatch, subject to the applicable Cancellation Policy and the status of the Order.
Once an Order has been processed, packed, dispatched or otherwise entered a stage where cancellation is no longer reasonably possible, the cancellation request may be refused or may be treated as a return request subject to the applicable Return and Refund Policy.
Where only part of an Order is affected by unavailability, pricing error, regulatory restrictions or another valid cancellation ground, Nexus Global Exports may cancel the affected portion while proceeding with the remaining portion of the Order, where reasonably practicable.
Any refund relating to the cancelled portion shall be processed in accordance with these Terms and the applicable Refund Policy.
Nothing in this Section shall be interpreted as excluding, restricting or waiving any mandatory consumer, contractual or other legal rights or remedies available under applicable law.
Nexus Global Exports shall make reasonable efforts to ensure that Products supplied to the Customer correspond substantially with the descriptions, specifications and representations displayed or communicated at the time of purchase.
However, where Products are handcrafted, artisan-made, naturally sourced, individually manufactured or subject to manufacturing variations, minor differences may occur in:
a. shape;
b. size and dimensions;
c. colour and shade;
d. texture;
e. finish;
f. pattern;
g. design; and
h. other visual or physical characteristics.
Such minor variations, where they fall within generally accepted commercial and manufacturing standards for the relevant Product, shall not by themselves constitute a defect, non-conformity or ground for rejection of the Product.
Product photographs displayed on the Website are for representative purposes and may not exactly reflect the individual Product supplied to the Customer due to screen settings, lighting, photography, manufacturing processes and natural variations.
Nexus Global Exports shall use reasonable efforts to maintain the quality standards applicable to the relevant Product.
However, the Customer acknowledges that individual preferences and expectations regarding appearance, finish, texture, colour or other characteristics may vary.
Accordingly, minor variations that are within the applicable Product specifications or generally accepted commercial standards shall not constitute a breach of these Terms.
Nothing in this clause shall limit any rights or remedies available to the Customer in respect of Products that are materially defective, materially different from the agreed specifications or otherwise non-conforming under applicable law or the applicable Transaction Document.
In certain circumstances, changes to a Product, component, material, packaging, finish or other non-material aspect of an Order may become necessary due to:
a. availability of raw materials or components;
b. discontinuation by a manufacturer or supplier;
c. supply-chain limitations;
d. production constraints;
e. changes in manufacturing processes; or
f. circumstances beyond the reasonable control of Nexus Global Exports.
Where such change is material to the Product or materially affects the Customer's Order, Nexus Global Exports shall, where reasonably practicable, inform the Customer and seek the Customer's approval before proceeding.
Where Customer approval is required under Clause 15.3, Nexus Global Exports may contact the Customer through the registered email address, telephone number, SMS, WhatsApp or other contact details provided by the Customer.
The Customer shall communicate its acceptance or rejection within 5 (five) calendar days from the date on which the approval request is sent, unless a different period is specified in the relevant communication.
If the Customer rejects a material proposed change within the applicable period, Nexus Global Exports may cancel the affected Order or affected portion of the Order.
Where payment has already been received for the cancelled portion, the applicable amount shall be refunded through the original payment method, subject to the Company's Refund Policy and applicable law.
If the Customer does not respond to a request for approval within the specified period, Nexus Global Exports may, where the proposed change is non-material and reasonably consistent with the original Order, proceed with fulfilment.
For any material change that requires Customer approval, Nexus Global Exports shall not treat silence as acceptance unless such treatment is expressly permitted under the applicable Transaction Document and applicable law.
Nothing in this Section shall be interpreted as permitting Nexus Global Exports to supply a Product that materially differs from the agreed specifications or to exclude any mandatory warranty, consumer protection, refund, replacement or other legal remedy available to the Customer under applicable law.
Nexus Global Exports makes reasonable efforts to ensure that the descriptions, specifications, dimensions, photographs, images, features, prices and other information relating to Products and Services displayed on the Website are accurate and up to date.
However, Nexus Global Exports does not warrant that all Product descriptions, specifications or other Website Content will at all times be complete, accurate, current, reliable or free from typographical, technical or other errors.
Product information may be updated, corrected or modified from time to time without prior notice.
The Customer acknowledges that photographs and images displayed on the Website are intended to provide a general representation of the relevant Product.
Actual Products may differ slightly from Website images due to:
a. lighting and photography conditions;
b. screen and display settings;
c. manufacturing processes;
d. natural variations in materials;
e. handcrafted or artisan production; or
f. reasonable variations in colour, texture, size, shape or finish.
Such minor variations shall not, by themselves, constitute a failure to conform to the Product description.
If a Product supplied by Nexus Global Exports is materially different from the Product description, agreed specifications or applicable Transaction Document, the Customer shall notify Nexus Global Exports within the applicable period specified in the Company's Return, Replacement or Refund Policy or the relevant Transaction Document.
The Customer may be required to provide reasonable evidence of the alleged discrepancy, including photographs, videos, delivery records, product labels or other relevant information.
Where the Company determines that the Product is materially different, defective or otherwise non-conforming, Nexus Global Exports may, subject to applicable law and the applicable Transaction Document, provide an appropriate remedy, which may include:
a. replacement of the Product;
b. repair, where reasonably applicable;
c. refund or credit;
d. return of the Product; or
e. another remedy mutually agreed between the parties.
Where a return is authorized because a Product is materially different from the agreed description or specifications, the Customer shall follow the Company's applicable return procedure.
The Product should, where reasonably practicable, be returned in its original condition and packaging, together with accessories, labels and other materials supplied with the Product.
This requirement shall not affect any mandatory rights or remedies available to the Customer under applicable law.
Except where expressly agreed in writing, Nexus Global Exports does not guarantee that every Product or Service will meet individual preferences or expectations relating to appearance, colour, texture, finish, design or other subjective characteristics.
Nothing in this Section shall exclude or limit any warranty, consumer right, contractual remedy or other protection that cannot legally be excluded or limited.
Nexus Global Exports makes reasonable efforts to ensure that the prices of Products and Services displayed on the Website are accurate and current.
However, due to technical issues, typographical errors, system errors, incorrect data feeds, supplier updates or other circumstances, an incorrect price may occasionally be displayed on the Website.
Nexus Global Exports reserves the right to correct any pricing error or discrepancy and, subject to applicable law, to cancel or modify an affected Order where the Order has been placed based on an incorrect price.
If the correct price of a Product or Service is lower than the price displayed on the Website, Nexus Global Exports may, at its discretion:
a. charge the Customer the lower correct price and proceed with the Order; or
b. cancel the Order and provide an applicable refund where payment has already been received.
If the correct price of a Product or Service is higher than the price displayed on the Website, Nexus Global Exports may cancel the affected Order and notify the Customer.
Where payment has already been received, the amount actually received for the cancelled Order shall be refunded in accordance with the Company's applicable Refund Policy.
Nexus Global Exports shall not be required to supply a Product or Service at an incorrectly displayed price where the pricing error is reasonably apparent or has resulted from a technical, typographical or system error, subject always to applicable law.
Unless otherwise expressly agreed in writing, the price payable by the Customer shall be the price accepted and confirmed by Nexus Global Exports in the applicable Order confirmation, quotation, proforma invoice, invoice or other Transaction Document.
A price merely displayed on the Website shall not prevent Nexus Global Exports from correcting an evident pricing error before acceptance of the Order.
Applicable taxes, duties, levies, cess, surcharges, customs charges and other governmental charges shall be dealt with in accordance with applicable law and the commercial terms applicable to the relevant transaction.
For domestic transactions, prices may include or exclude applicable taxes as specifically indicated on the Website, invoice or Transaction Document.
For international export transactions, the Customer may be responsible for applicable import duties, customs charges, import taxes, local levies and other destination-country charges, depending upon the agreed delivery terms and applicable Incoterms® rule.
Where applicable under Indian law, the Maximum Retail Price (MRP) displayed on the Product or Website shall be treated in accordance with the applicable legal requirements governing MRP.
Where a Product is legally required to display an MRP, such MRP shall be inclusive of applicable taxes to the extent required by law.
Nothing in these Terms shall be interpreted as representing that an MRP applies to every Product or to every international/export transaction where such requirement is not applicable.
Unless expressly stated otherwise, the Product price may not include delivery, shipping, freight, insurance, handling, customs clearance or other logistics-related charges.
Applicable delivery or shipping charges shall be communicated to the Customer at the time of purchase or specified in the applicable quotation, invoice or Transaction Document.
For international transactions, freight, insurance, customs clearance and other logistics costs shall be allocated between the parties in accordance with the applicable Transaction Document and agreed Incoterms® rule, where applicable.
For Products shipped outside India, the Customer acknowledges that additional charges may arise in the destination country, including:
a. customs duties;
b. import taxes;
c. VAT/GST or equivalent local taxes;
d. customs clearance charges;
e. handling or brokerage charges; and
f. other governmental or regulatory charges.
Unless expressly agreed otherwise in writing, such destination-country charges shall be the responsibility of the Customer.
Nexus Global Exports reserves the right to change Product and Service prices displayed on the Website at any time.
Any such price change shall not affect an Order that has already been validly accepted and confirmed, except where:
a. the Customer and Nexus Global Exports subsequently agree to a change;
b. the change is required by applicable law; or
c. the Order was affected by an evident pricing, technical or system error.
For international transactions, the applicable currency and exchange rate, where relevant, shall be as specified in the applicable quotation, invoice or Transaction Document.
Any foreign exchange conversion charges, intermediary bank charges or other banking costs shall be allocated in accordance with the agreed commercial terms.
Nothing in this Section shall exclude or restrict any mandatory rights or remedies available to the Customer under applicable law.
The Website, emails, communications or other services provided by Nexus Global Exports may contain links to websites, applications, platforms, resources or services operated or controlled by third parties (“Third-Party Links”).
Third-Party Links are provided solely for convenience and general informational purposes and do not constitute an endorsement, recommendation, sponsorship, representation or guarantee by Nexus Global Exports regarding the relevant third party or its products or services.
Nexus Global Exports does not control, operate or necessarily endorse third-party websites or resources and shall not be responsible for:
a. the availability or accessibility of any Third-Party Link;
b. the accuracy, completeness, reliability or timeliness of third-party Content;
c. any products or services offered by third parties;
d. the privacy practices, security policies or terms of third parties;
e. any changes, updates or modifications made to third-party websites or Content; or
f. any loss, damage or consequence arising solely from your use of or reliance upon Third-Party Links or third-party Content.
If you choose to access a Third-Party Link, you do so at your own discretion and risk.
You are responsible for reviewing and complying with the terms, conditions, privacy policies and other policies applicable to the relevant third-party website or service.
Before relying upon any information obtained through a Third-Party Link, you should independently verify its accuracy, completeness and suitability for your intended purpose.
Where the Website provides information about or links to products or services offered by third parties, any transaction, communication or business relationship arising from such interaction shall be solely between you and the relevant third party unless Nexus Global Exports expressly acts as a contracting party in that transaction.
Nexus Global Exports shall not be responsible for the performance, quality, availability, delivery, warranty, representations or other obligations of an independent third-party provider, except to the extent required by applicable law or expressly agreed in writing.
The inclusion of any Third-Party Link on the Website shall not be interpreted as:
a. an endorsement or recommendation of the third party;
b. an endorsement of the third party's products, services or information;
c. a representation that Nexus Global Exports has any partnership, agency or affiliation with the third party; or
d. a guarantee regarding the third party's reliability, security or business practices.
Nexus Global Exports may occasionally provide links or references to third-party websites, products, services or information through email, SMS, WhatsApp or other communications.
Such references may be provided for informational or convenience purposes and shall remain subject to this Section.
To the maximum extent permitted by applicable law, Nexus Global Exports shall not be liable for any loss, damage, claim, cost or expense arising solely from your access to, use of, or reliance upon any Third-Party Link or third-party Content.
Nothing in this Section shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
No failure, delay or omission by Nexus Global Exports in exercising or enforcing any right, power, remedy or provision under these Terms or any applicable Transaction Document shall constitute or be deemed to constitute a waiver of that right, power, remedy or provision.
Any waiver by Nexus Global Exports shall be effective only if it is expressly made in writing by an authorized representative of the Company.
A waiver of any particular breach or default shall not constitute a waiver of:
a. any subsequent breach or default;
b. the same provision in relation to any other transaction; or
c. any other right, power, remedy or provision available to Nexus Global Exports under these Terms or applicable law.
The failure of Nexus Global Exports to enforce any provision of these Terms at any particular time shall not prevent the Company from enforcing that provision at a later time.
In the event of any conflict, inconsistency or contradiction between these Terms and any other terms, conditions, policies, notices or information made available by Nexus Global Exports, the following order of precedence shall apply, unless otherwise expressly agreed in writing:
Where a specific policy, term or notice applies only to a particular section, Product, Service or functionality of the Website, such specific provision shall prevail only with respect to that particular section, Product, Service or functionality.
No term contained in a Customer's purchase order, correspondence or other document shall modify or override these Terms unless such modification has been expressly accepted in writing by an authorized representative of Nexus Global Exports.
In the event of any ambiguity or inconsistency, the provisions shall, to the extent reasonably possible, be interpreted so as to give effect to all applicable provisions rather than rendering any provision ineffective.
Nothing in this Section shall exclude or limit any mandatory rights or protections available to the Customer under applicable law.
If any provision of these Terms, or any applicable policy, notice or other contractual provision, is determined by a court, tribunal, governmental authority or other competent authority to be invalid, void, illegal, unlawful or unenforceable, whether in whole or in part, such provision shall, to the extent of such invalidity or unenforceability, be:
a. modified or limited to the minimum extent necessary to make it valid and enforceable, where legally permissible; or
b. treated as void or unenforceable where such modification is not legally permissible.
Such determination shall apply only to the relevant jurisdiction and only to the extent necessary, unless applicable law requires otherwise.
The invalidity, illegality or unenforceability of any provision shall not affect or impair the validity, legality or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.
Where a provision is modified or severed pursuant to this Section, the parties shall, where reasonably practicable and legally permissible, seek to give effect to the original commercial intention of that provision.
These Terms and Conditions, the use of the Website, all transactions conducted through or in connection with the Website, and the relationship between Nexus Global Exports and the Customer shall be governed by and construed in accordance with the laws of India, without regard to principles relating to conflict of laws, to the extent permitted by applicable law.
Subject to any mandatory jurisdiction or statutory remedy available under applicable law, the parties agree that the courts of competent jurisdiction in Indore, Madhya Pradesh, India shall have jurisdiction over disputes, claims, controversies or proceedings arising out of or relating to:
a. these Terms;
b. the Website;
c. any Order or transaction;
d. Products or Services supplied by Nexus Global Exports; or
e. the relationship between Nexus Global Exports and the Customer.
The Customer agrees to submit to such jurisdiction to the extent legally permissible.
The parties shall first attempt to resolve any dispute, controversy or claim arising out of or relating to these Terms or any transaction through good-faith discussions and negotiations.
If the dispute cannot be resolved amicably, either party may pursue such remedies as may be available under applicable law, including proceedings before a competent court or, where separately agreed in writing, arbitration or mediation.
Nothing in this clause shall prevent either party from seeking urgent or interim relief from a court of competent jurisdiction where such relief is available under applicable law.
Any claim arising out of or relating to these Terms, the Website, Products or Services shall be brought within the period prescribed by the applicable law of limitation.
Where applicable law permits the parties to contractually agree to a shorter limitation period for a particular claim, any such shorter period shall apply only where expressly agreed in the relevant Transaction Document and to the extent legally enforceable.
Nothing in these Terms shall operate to extinguish or restrict a claim within a statutory period that cannot lawfully be shortened or waived.
To the extent permitted by applicable law, any dispute or claim arising out of or relating to these Terms or a transaction with Nexus Global Exports shall be brought by the concerned party in its individual capacity and not as part of a collective, representative or other proceeding where such waiver is legally permissible.
Nothing in this Section shall prevent a Customer from exercising any mandatory statutory right, consumer remedy or other legal right that cannot lawfully be waived or restricted.
For Customers located outside India, the parties acknowledge that the transaction may involve additional laws and regulations applicable to international trade, importation, customs, taxation and other matters.
Unless otherwise expressly agreed in writing, these Terms shall continue to be governed by the laws of India, subject to any mandatory laws applicable to the relevant transaction or jurisdiction.
If Nexus Global Exports reasonably determines that you have violated, or are likely to violate, these Terms, any applicable policy, Transaction Document or applicable law, the Company may, subject to applicable law and without prejudice to any other rights or remedies available to it:
a. issue a warning;
b. remove, restrict or disable access to any Content submitted by you;
c. suspend, restrict or terminate your Account or access to the Website;
d. refuse, suspend, modify or cancel any pending or outstanding Order;
e. restrict your ability to place future Orders;
f. suspend or discontinue any Product or Service provided to you;
g. preserve relevant information or records for investigation;
h. report suspected unlawful activity to the appropriate authorities where required or permitted by law; and/or
i. pursue any other civil, criminal, contractual or equitable remedy available under applicable law.
Where a violation is material, involves fraud, unauthorized access, misuse of the Website, infringement of intellectual property rights, unlawful activity, payment abuse, security threats or conduct that may cause harm to Nexus Global Exports or another person, the Company may take immediate action, including suspension or termination of access, without prior notice, where reasonably necessary and legally permissible.
Where reasonably practicable, Nexus Global Exports may provide the User with notice of the relevant action and, where appropriate, an opportunity to address the violation.
You acknowledge that certain violations of these Terms, including unauthorized use of Intellectual Property, unauthorized access to systems, disclosure or misuse of confidential information, fraudulent activity or other serious misuse of the Website, may cause harm for which monetary compensation alone may not be an adequate remedy.
Accordingly, to the extent permitted by applicable law, Nexus Global Exports shall be entitled to seek injunctive relief, specific performance, equitable relief or other appropriate remedies from a competent court, in addition to any other remedies available at law or under contract.
Nothing in this Section shall limit any remedy otherwise available to Nexus Global Exports under applicable law.
Where permitted by applicable law, Nexus Global Exports may seek recovery of losses, damages, liabilities, costs and reasonable expenses directly arising from your breach of these Terms.
Where legal proceedings are required to enforce these Terms, Nexus Global Exports may seek recovery of reasonable legal fees, court fees and other litigation costs, to the extent such recovery is permitted by applicable law or awarded by the competent court.
Where an Order is cancelled because of a User's material breach, fraudulent activity, unlawful conduct or failure to comply with applicable verification or payment requirements, any refund shall be subject to the applicable Refund and Cancellation Policy, the applicable Transaction Document and applicable law.
Cancellation of an Order shall not prevent Nexus Global Exports from pursuing any other remedy available in respect of losses or liabilities arising from the User's breach.
If you become aware of:
a. a violation of these Terms;
b. fraudulent or suspicious activity;
c. unauthorized use of the Website;
d. infringement of intellectual property rights;
e. objectionable or unlawful Content; or
f. any other activity that may threaten the security or integrity of the Website,
you are encouraged to report the matter to Nexus Global Exports at:
Email: nexusglobalexport@gmail.com
Where reasonably possible, the report should include sufficient information to identify the relevant User, Content, transaction or conduct and any supporting evidence available to you.
Nexus Global Exports reserves the right to investigate reports received under this Section and take such action as it considers appropriate.
The Company does not guarantee that every reported matter will result in removal of Content, suspension of an Account, cancellation of an Order or other action.
Failure by Nexus Global Exports to take action against a particular violation shall not constitute a waiver of its right to take action against the same or a similar violation in the future.
These Terms shall remain in full force and effect from the date you first access or use the Website, create an Account, place an Order or otherwise transact with Nexus Global Exports, and shall continue until terminated in accordance with this Section or applicable law.
You may discontinue your use of the Website at any time.
Where you have an Account, you may request closure or termination of your Account by contacting Nexus Global Exports at:
Email: nexusglobalexport@gmail.com
Closing or terminating an Account shall not affect any Orders, payments, obligations, liabilities, disputes or other rights and obligations that arose before the effective date of termination.
Nexus Global Exports reserves the right, subject to applicable law, to suspend, restrict or terminate your Account, access to the Website or access to any Product or Service, with or without prior notice where reasonably necessary, including where:
a. you breach any provision of these Terms;
b. you breach the Privacy Policy or any other applicable policy or Transaction Document;
c. you provide false, inaccurate, misleading or incomplete information;
d. fraudulent, unauthorized or unlawful activity is suspected;
e. you misuse the Website, Account or Products or Services;
f. your conduct creates a security, legal, regulatory or commercial risk;
g. suspension or termination is required by applicable law or governmental authority;
h. the relevant Website feature, Product or Service is discontinued;
i. continued provision of the relevant Product or Service is no longer commercially or technically viable; or
j. circumstances beyond the reasonable control of Nexus Global Exports require such action.
Where reasonably practicable and legally permissible, Nexus Global Exports may provide notice of suspension or termination and, where appropriate, an opportunity to remedy the relevant breach.
Upon suspension or termination:
a. your right to access and use the affected Website features or Services may immediately cease;
b. Nexus Global Exports may deactivate or restrict your Account;
c. Nexus Global Exports may remove or restrict access to User Content associated with the Account, subject to applicable law and the Company's Privacy Policy;
d. pending Orders may be suspended or cancelled where permitted under these Terms and applicable law; and
e. any outstanding amounts lawfully due to Nexus Global Exports shall remain payable.
Termination shall not release either party from any obligation or liability that accrued before termination.
Nexus Global Exports reserves the right to modify, suspend or discontinue operation of the Website, or any part, feature, Product or Service offered through the Website, at any time, subject to applicable law.
Where reasonably practicable, Nexus Global Exports may provide advance notice of any material discontinuation that affects existing Customers.
Nexus Global Exports shall not be liable for any discontinuation, modification or suspension to the extent permitted by applicable law, except in respect of obligations that have already accrued or liabilities that cannot legally be excluded.
Termination or suspension of an Account shall not automatically cancel an Order that has already been accepted.
The rights and obligations relating to any existing Order shall continue to be governed by the applicable Transaction Documents, these Terms and applicable law unless the Order is separately cancelled or terminated in accordance with the applicable terms.
Any payment, refund, return, warranty, indemnity or other obligation that by its nature is intended to survive termination shall continue after termination.
The provisions of these Terms which by their nature or express wording are intended to survive termination shall remain in effect after termination, including provisions relating to:
a. Intellectual Property Rights;
b. User Content;
c. payment obligations;
d. confidentiality;
e. limitation of liability;
f. indemnification;
g. applicable law and jurisdiction;
h. dispute resolution; and
i. any other rights or obligations that accrued before termination.
Nothing in this Section shall exclude, restrict or waive any mandatory statutory, contractual, consumer or other legal rights or remedies available to either party under applicable law.
The headings and titles used in these Terms are provided for convenience and reference only and shall not affect, limit, define, interpret or otherwise determine the meaning, scope or construction of any provision of these Terms.
The headings shall not be used to interpret or restrict any provision or the rights and obligations of Nexus Global Exports or the User.
Unless the context otherwise requires, words used in the singular shall include the plural and words used in the plural shall include the singular.
Unless the context otherwise requires, words denoting any gender shall include all genders, and references to persons shall include individuals, companies, firms, partnerships, LLPs, corporations, associations, entities and other legal or commercial organizations, as applicable.
The words “include”, “includes”, “including” and similar expressions shall be construed as being followed by the words “without limitation”, unless expressly stated otherwise.
Unless the context otherwise requires:
a. references to “herein”, “hereunder”, “hereof”, “hereby” or similar expressions refer to these Terms as a whole;
b. references to any Section, clause or provision refer to the corresponding Section, clause or provision of these Terms;
c. references to any law, statute, regulation or rule include any amendment, modification, replacement or re-enactment thereof; and
d. references to “person” include an individual, company, partnership, LLP, corporation, trust, association, governmental authority or other legal entity.
These Terms shall be interpreted in a manner that gives reasonable effect to each of their provisions. No provision shall be interpreted solely against Nexus Global Exports or the User merely because that party or its representatives prepared or proposed these Terms, to the extent permitted by applicable law.
Nexus Global Exports has made reasonable efforts to ensure that the information, Products, Services and Content made available through the Website are presented accurately and in good faith. However, except where expressly stated otherwise in writing or required under applicable law, Nexus Global Exports makes no representation or warranty that the Website, its Content, Products or Services will be continuously available, error-free, complete, accurate, current or suitable for any particular purpose.
Your use of the Website and reliance upon any information, Content, Product or Service made available through it is at your own discretion and risk. Nexus Global Exports shall not be responsible for any loss, damage, delay, interruption or inconvenience arising from matters beyond its reasonable control, including third-party services, logistics or shipping delays, technical failures, governmental restrictions, customs requirements or Force Majeure Events, except to the extent liability cannot lawfully be excluded or limited.
Nothing contained in these Terms shall be construed as excluding, restricting or limiting any statutory right, consumer protection, warranty, remedy or liability that cannot legally be excluded or limited under applicable law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect in accordance with the Severability provisions contained herein.
These Terms, together with the applicable Privacy Policy, Refund/Cancellation Policy, Shipping Policy and any specific Transaction Documents, constitute the terms governing your use of the Website and your transactions with Nexus Global Exports.
By continuing to access or use the Website, place an Order, make a purchase or otherwise transact with Nexus Global Exports, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
NEXUS GLOBAL EXPORTS
Primary / Legal & Official Correspondence
Email: n@nexusglobalexports.com
General Communication
Email: nn@saasx.net
Email: nexusglobalexport@gmail.com
Telephone: +91-95-7536-1379
Call / WhatsApp: +91-97-3079-0100
Call / WhatsApp: +91-98-2001-0477
For all legal notices, complaints, privacy matters, intellectual-property matters, contractual notices and other formal communications, the designated email shall be n@nexusglobalexports.com
Nexus Global Exports specializes in dedicated production, reliable sourcing, and service excellence. We proudly connect Indian farmers to global markets by exporting premium agri-commodities and value-added products that are tailored to your brand’s success and aligned with your importing requirements.
